Virgin Media Superhub or Superproblem?
This morning has been interesting. I couldn’t sleep thanks to a failed wisdom tooth extraction (honestly, probably the most painful thing that’s ever happened to me) so at 5am I went to finish setting up my file server (well, I stared blankly holding my jaw until 5:30am when the painkillers kicked in).
My file server is a fairly simple setup – samba and ssh (for sshfs too) on a headless Ubuntu 9.10 box connected to a Virgin Media “Superhub”, with the intention of it supplying media to me and my family.
I reconfigured samba for the external drive I’d plugged in and added to the fstab and went to connect to it from my PC: “No route to host”. What? How can that be? I’m ssh’d into it! I spent about an hour double checking all the configuration on both PCs. I even ran an upgrade (which I hate doing, because no matter what I tell synaptic, it still likes to overwrite my custom compiled ffmpeg/x264 – I guess next time I’ll uninstall ffmpeg and not use checkinstall, but just make install).
After confirming everything was configured properly on both PCs, I checked the “Superhub” for firewalls or other “weird stuff”. As anyone with a “Superhub” will know, sometimes you just have to restart it and pray. Even restarting the damn thing is a problem: I restarted the “Superhub” and as usual, it insisted on giving the fileserver a new random IP.
Or so it claimed.
The “Superhub” control panel tells me it’s put the file server on 192.168.0.4, but I can’t even ping this IP… Turns out it’s still responding on the old 192.168.0.10 address. After months of dealing with this piece of junk, I’m not even surprised.
I spent a while confirming all the connections back and forth were working correctly, did a hard reset of the “Superhub” but still no joy.
By this time I was losing my temper.
So, how did I fix the “Superhub”? How did I bend it to my will and get my shares working? I unplugged everything from the “Superhub”, and used an ancient £5 generic unbranded router I found in a dusty corner of Maplins.
Yeah, that’s right Virgin Media. Your “Superhub” is WORSE than a cheap old unbranded white box.